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Centralized Applications Coordinator

#17-1104

 

REPORTS TO: Housing Development and Operations Asset Manager

LOCATION: YWCA 5th & Seneca, 1118 5th Ave., Seattle

DESCRIPTION:               

The YWCA Permanent Housing programs provide a comprehensive continuum of housing and services specifically designed to promote housing stability and self-sufficiency. Housing is an integral part of fulfilling our mission to improve the quality of life for women and their families, and end the structural barriers to success. We believe that, working together, we can create a community where all women have a safe, stable place to live.

The primary goals of the Centralized Applications Coordinator position are to work closely with housing management staff throughout the waitlist and application process for potential future residents. This position is required to meet with Seneca permanent housing residents as needed to process applications and assist them with obtaining required documentation for application approval. 

This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.

RESPONSIBILITIES:

  • Meets and orients new and existing residents about Resident Service Coordinator’s role and services offered
  • When appropriate, acts as a liaison between the housing management team and resident-specific outside service providers, and coordinates efforts to help the applicant obtain their housing
  • Ensures follow-through; develops and maintains collaborative relationships with YWCA staff and outside supporting agencies to assist in obtaining compliance documents for the application.
  • Participates in educational classes, workshops and presentations regarding County Housing Authorities, WSHFC Tax Credit Training, Seattle Office of Housing, HOME, etc
  • Maintains complete and accurate resource files and ensures resource materials are updated
  • Incorporates the YWCA’s Social Justice Initiative by understanding how racism, sexism, classism and other oppressions intersect and are embedded in institutions.
  • Continues search for understanding of racial, gender and class equity.
  • Adheres to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring.
  • Assures that clients, residents, staff, volunteers and community partners are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.
  • Performs other duties as assigned

QUALIFICATIONS AND COMPETENCIES:

  • 2 years professional experience in providing services and/or resources
  • Knowledge of  Tax Credit and Supportive Services
  • BA in related field desired (equivalent combination of education and experience considered)
  • Knowledge of community services and resources available in Seattle-King County
  • Excellent communication, organizational, written, verbal, and interpersonal skills
  • Computer literate and possesses strong Office (Word, Excel, Outlook) skills
  • Applicant must be able to lift up to 50 pounds frequently
  • Experience working with communities of color and people from different cultures than your own.
  • Demonstrated understanding of the intersection of racism and poverty
  • Core Competencies: Fostering Diversity, Social Justice Advocacy, Attention To Detail, Collaboration, Communication: Oral And Written, Crisis Management, Customer Service, Interpersonal Skills, Personal Credibility, Planning & Organizing, Time Management, Reliability, Specialized Knowledge

PHYSICAL DEMANDS OF THE POSITION: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  In performing this job, the employee:

  • Continuously performs indoor work while sitting and operating a computer
  • Frequently exposed to excessive noise
  • Frequently fingers and handles while performing job duties
  • Occasionally performs out door work
  • Occasionally reached outward and above shoulder
  • Occasionally lifts/carries up to 20 pounds
  • Occasionally stands, travels to other sites, squats, kneels and bends while performing job duties
  • Occasionally travels to other sites

*Continuously over 80% of the time, Frequently 20-80% of the time, and Occasionally under 20% of the time.

HOURS, RATE, BENEFITS:

  • Salary $16.35 per hour starting wage
  • Full-time, typically Monday – Friday during normal business hours with ability to flex hours into the evenings and weekends as needed. Some work schedule flexibility is possible.
  • Fair Labor Standards Act (FLSA) Classification: Non Exempt
  • Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday and sick leave plans
  • At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.

TO APPLY: Please submit your resume and cover letter to kfrench@ywcaworks.org. Please include where you found this posting in your application (HR purposes only).

CLOSING DATE:  Until position is filled with priority given to applications received by 11/26/17.

YWCA Seattle|King|Snohomish is an Equal Opportunity Employer