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Career Navigator


REPORTS TO: Program Director, YWCA Greenbridge Employment Services

LOCATION: YWCA Greenbridge in White Center 9720 8th Ave SW, Seattle, WA 98106


The Career Navigator provide employment and job training assistance to residents of White Center residents and surrounding area including assessing and planning for education and workplace readiness, providing needed training and support services, and job placement services leading to economic empowerment and self-sufficiency. The employee at this position supports clients in job retention and wage progression as well.  Also, work with employers to develop job opportunities, match clients skills to job description of the employers’ openings. In addition, the Career Navigator maintains records of clients’ progress and reports on achievement of program outcomes. This position has a social justice component that will require critical thinking around how external systems impact the work that we are doing through the lens of racism and intersections with poverty, immigration, and displacement. Knowing the core principals of anti-racism work and grounding those principles in everyday work, as well as working well in non-white environments and championing anti-racism policy, are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.             



  • Recruits, interviews, screens, determines eligibility, stabilizes, enrolls, and orients program participants, ensuring equitable access for people of color and immigrants and refugees
  • Networks and maintains contact with representatives of other social service providers and community colleges to exchange referrals
  • Networks and maintains contact with representatives of other social service providers and community colleges to exchange referrals and advocates as needed based on YWCA social justice principles
  • Refers customers to appropriate occupational training programs and supports customers who are enrolled in school to persist and successfully graduate

Assessment and Individual Development Planning

  • Administers, scores and/or interprets skills and interest assessments for clients
  • Determines customer’s job readiness, training, job placement and support service needs and customizes services based on systemic barriers including institutional racism
  • Works with customers to develop career and employment objectives and individual development action plans that address their unique needs and situation

Occupational Training

  • Refers clients to appropriate occupational training programs
  • Supports client who are enrolled in school to succeed and complete program

Workplace Readiness

  • Provides individual and group job search preparation and training to clarify and develop the habits and attitudes needed to be successful in the workplace, with a strong focus on immigrants and refugees

Job Placement

  • Coaches customers in developing resumes, cover letters and other job search materials
  • Provides customers with appropriate employer referrals and job search information
  • Makes job placements with the goal of economic empowerment and self-sufficiency

Recordkeeping and Outcome Reporting

  • Maintains complete and accurate client files
  • Enters client information into the program data base on a regular basis
  • Meets deadlines for case notes, monthly reports and quarterly full data and narrative reporting

Job Development

  • Initiates and develops relationships with local employers for the purpose of developing job opportunities and placing clients
  • Makes appropriate job placements, matching participant and employer needs and program requirements

Mission & Social Justice

  • Incorporate the YWCA’s Social Justice Initiative by understanding how racism, sexism, classism and other oppressions intersect and are embedded in institutions.
  • Continue search for understanding of racial, gender and class equity.
  • Adhere to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring.
  • Assure that clients, residents, staff, volunteers and community partners are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.
  • Understanding of the way internalized superiority, internalized inferiority, and implicit bias play out in our programs, services, teams, and relationships


To be employed in this position, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


  • Bachelor’s degree in social services, social work, education, or related field desired. An equivalent combination of experience and education will be considered.



  • Bilingual in English, Somali, Spanish or Arabic


  • One to two years of demonstrated experience required performing work related to client recruitment and enrollment, career assessment and planning, support services, occupational training, workplace readiness, job placement, records maintenance and outcomes reporting
  • Additional experience in job and Work-site development, internship placement, and retention services


  • Knowledge of the local labor market and target client population(s)
  • Knowledge of career assessment methods
  • Knowledge of local occupational training program and resources


  • Strong customer service orientation
  • Sensitivity to the needs of YWCA clients who are homeless, low income, limited English speaking, or impacted by domestic violence, substance abuse or other barriers to employment.
  • Commitment to diversity and ability to work well with diverse family styles and multi-ethnic populations
  • Oral, written, and interpersonal communications skills
  • Creativity in problem-solving, decision making and negotiating solutions
  • Working independently and as a member of a team
  • Traveling between offices and working independently  
  • Prioritizing, and organizing workload and managing time to meet deadlines
  • Demonstrated proficiency with Microsoft Office products required.
  • Candidate must be able to travel independently between multiple work sites within a day.
  • Core competencies expected:achievement, caring, communication: oral and written, initiative, collaboration, planning and organizing/time management, interpersonal skills, negotiating, decision making, problem solving, professionalism, technical expertise, fostering diversity, social justice advocacy

PHYSICAL QUALIFICATIONS: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  In performing this job, the employee:

  • Continuously does indoor work including operating computer
  • Frequently stands and walks while performing duties
  • Occasionally reaches outward, above shoulders, lifts/Carries 11-20 lbs., pushes/pulls 13 – 25 lbs., bends, and handles/fingers office equipment

* Continuously over 80% time, Frequently 20-80% time, and Occasionally under 20% time


  • $17.00 per hour
  • Full time 40  hours per week
  • Fair Labor Standards Act (FLSA) Classification: Non-exempt
  • Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday and sick leave plans
  • At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan.  Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund. 

TO APPLY: Please send your resume and cover letter along with the job title included in the subject line to

CLOSING DATE: This position will remain open until filled

The YWCA of Seattle | King | Snohomish is an Equal Opportunity Employer