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CareerWork$ Medical Career Navigator


POSITIONS: 1 Part Time position (20 hours /week)

REPORTS TO: Program Manager



CareerWork$TM Medical is a career training program established by The Sheri and Les Biller Family Foundation that provides low-income job seekers access to high demand, entry level, non-clinical health care positions with career mobility and benefits at hospitals and clinics.. The 8-week training program includes in-class replication of workplace expectations, extensive soft-skills focus, review of industry rules and regulations, and intensive customer service training. Program participants will also receive career navigation assistance and graduation will culminate in a hiring event with all employer partners including partner hospitals. Post-placement coaching and support will also be provided.

The Career Navigator’s primary responsibility is to provide employment preparation, career navigation, job placement and retention support to CareerWork$TM Medical program participants. This position will assist program graduates in obtaining employment at hospital and healthcare institutions through case management, job readiness instruction, job search assistance and job matching. This position will also be responsible for developing and maintaining relationships with hospital recruiters and hiring personnel. Secondary responsibilities include working with YWCA and the CareerWork$TM Medical team to recruit, evaluate and screen candidates for program enrollment and assist students in identifying strengths to overcome barriers that lead to successful completion of program and employment. This position has a social justice component that will require critical thinking around how the external systems impact the work that we are doing through the lens of racism and intersections with poverty. Knowing the core principals of antiracism work and grounding those principles in everyday work, as well as working well in non-white environments and championing anti-racism policy, are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.                 



  • Coordinate with YWCA CareerWork$TM Medical team and the YWCA Economic Empowerment department to market the program to low income disadvantaged communities through partnerships with WorkSource, community based organizations (CBO’s), health care organizations, DSHS, and others
  • Screen applicants for program eligibility utilizing the CareerWork$™ Medical screening standards and based on eligibility for hire by Puget Sound hospitals and clinics


  • Participate in on-going assessment of participants over course of program delivery
  • Assist participants in identifying strengths to overcome barriers that lead to successful completion of program and employment through one-on-one coaching during course of program
  • Counsel on necessary professionalism and other soft skills to obtain and maintain employment


  • Build relationships with healthcare partners to develop job opportunities for program graduates
  • Provide intensive support and coaching to participants who have greater barriers


  • Promote candidacy of program participants for placement at healthcare institutions
  • Assist participants in: Resume preparation; Completion of paper and on-line job applications; Interview preparation


  • Maintain client file documentation on each participant and produce regular reports indicating participant placement, retention and career and salary progression
  • Update and maintain database for tracking and reporting of program outcomes 


  • Provide appropriate coaching and support to maximize job retention of program participants
  • Conduct a structured participant follow-up effort in coordination with Instructor to provide appropriate coaching and support to maximize job retention of placed participants 


  • Assists Instructor with occasional teaching duties
  • Works with Instructor and program stakeholders to update and revise program curricula 


  • Incorporate the YWCA’s Social Justice Initiative by understanding how racism, sexism, classism and other oppressions intersect and are embedded in institutions.
  • Continue search for understanding of racial, gender and class equity.
  • Adhere to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring.
  • Assure that clients, staff, volunteers and community partners are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background. 


  • Knowledge of the healthcare industry strongly preferred
  • One to two years of demonstrated experience performing work related to client recruitment and enrollment, career assessment and planning, occupational training, workplace readiness, job placement, records maintenance and outcomes reporting
  • Knowledge of case management and career navigation practices
  • Strong customer service orientation
  • Sensitivity to the needs of YWCA clients who are homeless, low income, limited English speaking, or impacted by domestic violence, substance abuse or other barriers to employment
  • Experience working with communities of color and people from different cultures than your own.
  • Demonstrated understanding of the intersection of racism and poverty
  • Oral, written, and interpersonal communications skills
  • Computer familiarity with Windows, Word, Excel, and Outlook
  • Experience working with multi-cultural and/or disadvantaged populations
  • Bachelor’s degree in social services, social work, education, or related field desired. An equivalent combination of experience and education will be considered
  • Core competencies expected: Achievement (Meets performance targets for class recruitment, placement, retention); Collaboration (Works well among team and program partners); Communication (Oral and written skills); Customer Service (Assess needs provide assistance, resolves problems);  Discernment/Judgment (Makes decision collaboratively and wisely during recruitment and instruction); Fostering Diversity (Includes people from diverse backgrounds in program design and delivery); Initiative (Working independently); Innovation (New program Startup); Interpersonal skills (Client/Staff interaction); Planning & Organizing (Developing Curricula, Managing a class); Problem Solving (Overcoming barriers to employment); Professionalism (Represents agency professionally and instills professionalism in clients); Technical Expertise (Applies and improves specialized knowledge of the medical industry)

PHYSICAL DEMANDS OF THIS POSITION: The physical demands described here are representative of those that must be met by and individual to successfully perform the essential functions of this job. In performing this position, the employee:

  • Continuously exchanges information through listening and talking with clients, agency staff, employers, representatives of community organizations and other individuals in the community
  • Frequently stands, walks, sits, and climbs in performing duties in the office and in traveling to off-site meetings
  • Frequently lifts and carries up to 5 lbs. of paperwork, files, and training materials, occasionally up to 40 lbs.
  • Frequently to occasionally performs close work while updating files, reading program information, and using computer
  • Occasionally kneels, bends, pushes and pulls in obtaining files in drawers
  • Occasionally stands for long periods of time while conducting training programs or attending job fair

*Constantly requires this activity or exposure 66+% of the time, frequently: 33%-66%, occasionally: up to 33%.


  • Hourly rate DOE
  • 1 positon: Part-time, 20 hours per week
  • Fair Labor Standards Act (FLSA) Classification: Non-exempt
  • This position is not eligible for medical benefits, however does receive generous time-off benefits include vacation, holiday and sick leave plans
  • At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after 2 years of employment, employees are eligible to participate in the YWCA Retirement Fund.
  • Grant-funded position reviewed regularly for funding availability.

POSITION CLOSE DATE: Open until filled

TO APPLY: All applicants can submit resume and cover letters to

The YWCA of Seattle • King County • Snohomish County is an equal opportunity employer