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BankWork$ Program Assistant


POSITION:  1 Part Time position (20 hours/week)


This position provides a broad range of administrative support to staff and students working with the YWCA BankWork$ program. BankWork$™ prepares job seekers for entry level positions as a first step on the career ladder in the financial services industry. The program includes 8 weeks of industry-specific job training with a customer service and sales focus, job placement assistance, and ongoing coaching and mentoring assistance. In addition to training, the program provides coaching, job search assistance, and career navigation services to eligible participants. Primary duties of this position include data entry into program databases, completion of program reports, coordination of program services, scheduling of classes and graduation, event and project support, preparation of program materials and certificates, ordering of food and supplies, updating of contact lists and spreadsheets, and maintaining of office systems. Although this position is located in Auburn but will work with all three BankWork$ locations: Seattle, Auburn, and Tacoma. Occasional travel between offices is required.

This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.

LOCATION:  Auburn, Firwood Circle

REPORTS TO: Program Manager


  • Work with Program Manager to provide general administrative support for the BankWork$™ program
  • Work with the BankWork$™ team to assist them in efforts to recruit, evaluate and screen candidates for enrollment into the program
  • Receive incoming calls and answers questions to screen potential BankWork$™ program participants
  • Assist staff with maintaining participant files, program paperwork and program records and documentation
  • Enter data into YWCA Client Track database and DSHS eJAS database and perform data spot-checks to ensure data accuracy and completeness
  • Prepare program reports for funders including student demographic data and job details including wage information and job retention
  • Process financial support service paperwork, distribute YWCA checks to participants, and collect and submit purchase receipts
  • Provide referrals to community resources and coordinate with other YWCA program including Dress for Success
  • Assist with classroom and event planning including identifying venues, scheduling and reserving facilities, and coordinating with partners
  • Maintain, update and at times create memos, reports and other BankWork$™ presentation materials utilizing Microsoft Word, PowerPoint, Access and Excel
  • Order office supplies and food
  • Perform coping and faxing duties and creation and distribution of student portfolios
  • May assist with the crafting and review of student resumes Incorporate the YWCA’s Social Justice Initiative by understanding how racism, sexism, classism and other oppressions intersect and are embedded in institutions.
  • Continue search for understanding of racial, gender and class equity.
  • Adhere to all Volunteer Services protocol relative to volunteer usage, recognition and monitoring.
  • Assure that clients, staff, volunteers and community partners are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.
  • Other duties as assigned.


  • Experience working with communities of color and people from different cultures than your own.
  • Demonstrated understanding of the intersection of racism and poverty
  • Strong working knowledge of Microsoft Office (Word, Excel, and PowerPoint).
  • Strong organizational skills, problem solving skills, and time management skills
  • Excellent communication skills and ability to communicate and work well with others
  • Excellent writing, organizational, and record keeping skills.
  • Commitment to social justice and ability to work well with diverse client population and staff
  • High level of accuracy, attention to detail, and follow-through
  • Ability to prioritize tasks and manage multiple requests and tasks
  • Ability to organize and manage workload to meet deadlines
  • Ability to work as part of a team, as well as independently.
  • Ability to maintain a professional demeanor
  • Experience working in a non-profit social services environment highly desired
  • High School Diploma or equivalent (GED), AA, or BA preferred
  • Core competencies: Attention to Detail, Collaboration/Partnership, Customer Service, Fostering Diversity, Planning and Organizing, Problem Solving, Communication: Oral and Written, Professionalism, Race & Social Justice Advocacy and Technical Expertise.
  • This position involves technical competency which mainly include:  Understanding technical aspects of one's job and using appropriate office and Internet technology; Applying technical knowledge to address a situation in a timely manner.

PHYSICAL DEMANDS OF THIS POSITION: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. In performing this position, the employee:

  • This position works in a general office environment
  • Constantly performs indoor work, sitting and operating a computer
  • Occasionally lifts and carries 10 pounds or less
  • Occasionally pushes and pulls 12 pounds or less
  • Occasionally stands, travels to other sites, walks, bends, handles and fingers while performing duties

*Constantly is more than 66% of the time and occasionally is up to 33% of the time


  • $15 to $18.17 DOE, per hour
  • Part time, 20 hours per week
  • Fair Labor Standards Act (FLSA) Classification: Non-exempt.
  • Pro-rated time-off benefits (sick & vacation)
  • At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment, employees are eligible to participate in the YWCA Retirement Fund.
  • Grant-funded position reviewed regularly for funding availability.

TO APPLY: Please email your resume and cover letter to Please include where you found this posting in your application (HR purposes only).

CLOSING DATE: Open until filled. 

The YWCA of Seattle • King County • Snohomish County is an equal opportunity employer